Service · CRM and ERP
CRM and ERP: setup, integration and custom software
This is a service: we help you choose the right CRM or ERP system, set it up and connect it to your other systems, and we build the missing pieces as custom software.
What we do
We review your sales, customer relationship, inventory, purchasing and accounting processes, and identify where an off-the-shelf CRM or ERP system is enough and where customisation or custom development is needed.
We set up the chosen system, migrate legacy data and configure user permissions.
We make CRM and ERP work together with your website, e-commerce platform, IoT data, attendance system and reporting tools, and complete the screens and workflows the off-the-shelf system does not cover with custom software.
Typical work
- Needs analysis and support with system selection
- Setup and configuration
- Data migration from legacy systems
- Integration between systems (API, file, database)
- Custom modules, reports and screens
- User training and support
Process
Step 1
Needs analysis
We review processes and existing systems and produce a requirements list.
Step 2
Selection and design
We decide together on the system, customisations and integration points.
Step 3
Setup and integration
We install the system, migrate the data and connect it to other systems.
Step 4
Training and support
We train users and provide support during and after the transition.
Related industries
Areas where the need for CRM and ERP is common:
Manufacturing and industry
Machine and line data on a single dashboard, maintenance planning, shift and staff tracking, ERP integration.
Retail
Shift tracking for store and warehouse staff, cold-chain and energy monitoring, integration of sales and inventory systems.
Logistics
Monitoring vehicle, container and warehouse conditions (location, temperature, humidity) and feeding this data into operations software.
Public sector and municipalities
Monitoring field infrastructure (lighting, water, waste) with sensors, staff attendance tracking and turning paper processes into digital services.
Let’s talk about your CRM or ERP needs
Tell us which systems you use and what you expect; we will find the right path together.
Get in touch